FAQs
How long do most repairs take?
Most screen, battery, charging port, and speaker repairs can be completed the same day, often within 30–90 minutes depending on parts availability.
Do I need an appointment?
No. Walk-ins are welcome during business hours. Appointments are recommended for faster service.
Will I lose my data during a repair?
Most repairs do not affect your data. However, we strongly recommend backing up your device before any repair. Wireless Outlet is not responsible for data loss.
Do your repairs come with a warranty?
Yes. We stand behind our work and offer a limited warranty on eligible repairs. Warranty coverage varies by repair type and excludes physical damage, liquid damage, and misuse.
Do you buy used phones?
Yes. We purchase many models of smartphones and tablets. Bring your device in for an evaluation and quote.
Do you sell refurbished phones?
Yes. We offer a selection of tested and certified pre-owned devices. Availability varies by model.
What payment methods do you accept?
We accept cash, debit cards, major credit cards, Apple Pay, Google Pay, and other approved payment methods.
What if my phone has water damage?
Bring it in as soon as possible. Do not charge the device or attempt to turn it on repeatedly. While water damage cannot always be repaired, immediate action improves the chances of recovery.
Can you unlock my phone?
Unlocking services may be available depending on the carrier, device status, and eligibility requirements.
Do you repair tablets, laptops, and computers?
Yes. In addition to smartphones, we repair tablets, laptops, desktops, gaming devices, and other electronics.
Do you offer free estimates?
Yes. Most diagnostic evaluations and repair estimates are free.
Where are you located?
Wireless Outlet is located at:
7601 Stockton Blvd, Suite B
Sacramento, CA 95823
Phone: 916-476-4971